Guest List & VIP
Comp allocations, invites, plus-ones and door overrides.
| Workflow | Owned by | Also involves | Steps | Minutes |
|---|---|---|---|---|
| Allocate comps to a promoter Create buckets with hard caps, hand one to a promoter, and watch the utilisation. |
Venue Manager | Host / Promoter Door Staff Admin | 10 | 16 |
| Claim your comp invite and name your plus-ones Turn an invite link into a real $0 ticket and a door pass, with your guests named. |
Customer (Guest) | Member Door Staff | 9 | 12 |
| Invite a guest and track plus-ones Spend your comp allocation: invite guests, send claim links, and keep plus-ones honest. |
Host / Promoter | Venue Manager Customer (Guest) Door Staff | 13 | 20 |
| Check in a guest from the list Search the guest list, check in an entry and its plus-ones, and issue a ticket on the spot. |
Door Staff | Venue Manager Admin | 10 | 14 |
| Issue a VIP walk-in override Let somebody in who is on no list — recorded as an override, with a reason and a name against it. |
Door Staff | Venue Manager Admin | 10 | 12 |
| Revoke a comp Pull a name off the list, kill its pass, and give the capacity back. |
Venue Manager | Door Staff Admin | 7 | 8 |