Customer (Guest) this is you
Anyone on the public site who has not logged in yet.
You are the public. You have no account, no groups and no session — and a surprising amount of the platform is deliberately open to you: the event catalogue, an event's tier and price breakdown, the resale exchange window, the host application form, a comp-invite claim link and a contract signing link.
That is a design decision, not an oversight. Every gate in this platform is enforced at the moment of the action, never by hiding the page. A customer must be able to see what is on sale, and a prospective promoter must be able to apply, before either of them has an account.
The moment you need to own something — a ticket, house credit, a listing — you become a Member. Registering is the boundary.
Your core workflows
4 ownedThese are yours. You start them, you finish them, and when something goes wrong in one of them the question lands with you.
Getting Started & Accounts
See the whole storefront with no account, and learn exactly where the wall is.
Register, get the member group automatically, and see where that grant is recorded.
Events & Ticketing
Browse as a stranger, register, hold a reservation, pay, and hold a ticket.
Guest List & VIP
Turn an invite link into a real $0 ticket and a door pass, with your guests named.
Workflows you take part in
2These aren't your job. Someone else owns them — you have a specific part to play. Each one links to the owner's manual, and straight to your own steps inside the workflow.
Guest List & VIP
Spend your comp allocation: invite guests, send claim links, and keep plus-ones honest.
Claims the invite from a tokenised link and names their own plus-ones, with no account.
Marketing & Social
Follow one click through to revenue, and understand exactly what the number does and does not mean.
The click that starts the whole chain is made by a stranger with no account at all.
What you cannot do
Without a session you cannot:
- hold a reservation, check out or pay — the cart and checkout pages require the member group;
- see anyone's tickets, orders, credit balance or wallet passes;
- open any /admin/* surface or the door scanner.
Anonymous requests that need a session get an HTML redirect to /login?next=…, or a 401 envelope for JSON.